Customer Service Representative
Vor 6 Tagen
We are seeking a highly skilled and experienced Customer Service Representative to join our team at I. K. Hofmann. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Manage customer accounts and resolve any issues or concerns in a timely and professional manner
- Provide proactive support to customers, anticipating and addressing their needs
- Collaborate with internal teams to ensure seamless customer experience
- Process customer complaints and resolve them in a fair and efficient manner
- Relevant experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Proficiency in German language, both written and spoken
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Customer Service Representative
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vor 4 Wochen
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