Customer Service Order Processor

vor 4 Wochen


VillingenSchwenningen, Baden-Württemberg, Deutschland Helios Ventilatoren Vollzeit

Helios Ventilatoren is seeking a committed Sales Support Specialist (m/w/d) to enhance our team. If you are enthusiastic about ventilation solutions and possess expertise in order management and client relations, this role may be ideal for you.

Position Overview:
  • Manage order processing and verify the accuracy of information
  • Monitor and oversee order timelines
  • Collaborate with various departments to coordinate delivery schedules
  • Provide detailed product information and engage in sales initiatives
  • Address customer complaints and handle returns efficiently
  • Maintain and update CRM databases
  • Assist the sales team and participate in promotional events
Qualifications:
  • Experience in HVAC or similar industries
  • Excellent customer service abilities
  • Proficiency in ERP, CRM systems, and MS Office Suite
  • Detail-oriented, collaborative, and effective communicator
Benefits of Joining Helios Ventilatoren:
  • Supportive work culture
  • Thorough onboarding process tailored to your responsibilities
  • Reputable company with opportunities for career growth
  • Attractive benefits including retirement plans, ample vacation time, and bike leasing options
  • Engagement in local sports events as a partner
  • Ongoing training and professional development

If you aspire to progress your career in the ventilation sector and contribute to a vibrant team, we encourage you to consider this opportunity.



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