Restaurant Operations Manager
vor 4 Wochen
Wen Cheng is an Asian restaurant that inspires the capital. We make thick, handmade noodles according to traditional, homemade recipes at four locations. Our restaurants are market leaders in the Berlin street food scene.
Key Responsibilities:- Oversee all aspects of the daily operations of the restaurant, including management of staff, inventory control, and financial performance.
- Train, schedule and supervise restaurant staff to ensure adequate coverage and compliance with company policies.
- Promote a positive and cooperative work environment, fostering teamwork and professional growth among employees.
- Implement and enforce operational standards and procedures to ensure consistent quality and efficiency in service delivery.
- Monitor and analyze sales, revenue, and expenses, taking proactive measures to optimize profitability and reduce costs.
- Ensure compliance with health, safety, and hygiene regulations through regular inspections and prompt rectification of defects.
- Interact with customers, ensuring their satisfaction, addressing concerns, and resolving issues in a timely and courteous manner.
- Proven experience as a restaurant manager or in a similar role in the food and beverage industry.
- Good knowledge of restaurant operations, including front-of-house, back-of-house, and kitchen management.
- Excellent leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
- Excellent customer service skills, with a focus on delivering a memorable dining experience.
- Strong organizational and time management skills with the ability to multitask and prioritize effectively.
- In-depth knowledge of food safety and sanitation regulations.
- Excellent communication skills, both verbal and written.
- Flexibility to work evenings, weekends, and holidays as required.
- A dynamic working environment in a renowned restaurant.
- A mix of operational and administrative activities.
- The opportunity to implement your creative ideas and create innovative dishes.
- Attractive remuneration in line with your experience and performance.
- Further training opportunities and development prospects for your career.
- Great colleagues with a passion.
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