Restaurant Operations Manager

vor 2 Wochen


Berlin, Berlin, Deutschland Wen Cheng Vollzeit
Job Title: Shift Manager

Wen Cheng Noodles is seeking a skilled Shift Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring excellent customer service, managing operational tasks, and maintaining high standards of food quality, cleanliness, and safety.

Key Responsibilities:
  • Oversee all aspects of daily restaurant operations, including staff management, inventory control, and financial performance.
  • Train, schedule, and supervise restaurant staff to ensure optimal coverage and compliance with company policies.
  • Promote a positive and collaborative work environment, supporting teamwork and professional development of employees.
  • Implement and enforce operational standards and procedures to ensure consistent high quality and efficiency in service.
  • Monitor and analyze sales figures, turnover, and expenditure, and take proactive measures to optimize profitability and reduce costs.
  • Ensure compliance with health, safety, and hygiene regulations through regular inspections and prompt rectification of defects.
  • Interact with customers, ensuring their satisfaction, and handle and resolve concerns in a timely and courteous manner.
Requirements:
  • Catering experience, preferably with staff responsibility, is an asset.
  • Good knowledge of restaurant operations, including front-of-house, back-of-house, and kitchen management.
  • Excellent customer service skills, focusing on providing a memorable dining experience.
  • Good time management with the ability to multitask and prioritize effectively.
  • In-depth knowledge of food safety and hygiene regulations.
  • Excellent communication skills, both verbal and written.
  • Flexibility to work evenings, weekends, and public holidays as required.
What You Can Expect:
  • A dynamic working environment in a renowned restaurant.
  • A mix of operational and administrative activities.
  • Attractive remuneration in line with your experience and performance.
  • Further training opportunities and development prospects for your career.
  • Great colleagues with passion.


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