Scientific Instrument Support Specialist
Vor 5 Tagen
We are seeking a highly skilled and experienced professional to join our 2nd line service team in Taunusstein, Germany. As a member of this team, you will play a critical role in supporting our global 1st line service teams, who frequently travel to our customers.
Your primary responsibilities will include:
- Providing technical assistance to 1st line engineers on installations, repairs, and troubleshooting of advanced scientific instruments
- Collaborating with R&D and production teams to find technical solutions to customer demands
- Supporting our help desk and following up on service orders
- Handling returned parts in the factory and working on spare parts catalogues
In addition to these responsibilities, you will have the opportunity to work on quotes, develop technical solutions, and contribute to the growth and success of our company.
What We OfferAs a member of our team, you can expect:
- Excellent compensation and benefits
- A dynamic and innovative work environment
- Flexible working times and a bike leasing program
- Advanced degree in physics or engineering
- Proven experience in surface analysis and/or preparation techniques under UHV
- Strong analytical and problem-solving skills
- Excellent communication and teamwork skills
- Business fluent in written and spoken English (additional language skills a plus)
- Willingness to travel occasionally for installation support
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