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Sales Support Specialist
vor 3 Monaten
Exciting Career Opportunity at a Premier Material Technology Firm
We are on the lookout for a committed Sales Support Specialist/Customer Service Representative (m/f/d) to become a part of our team. This Inside Sales role offers a permanent employment contract with the option to work remotely for up to two days each week.
Your key responsibilities will encompass the acquisition of new clients, management of existing accounts, and processing of quotes and orders. You will play a crucial role in ensuring customer satisfaction throughout the sales journey. We seek a driven individual with robust sales capabilities, technical knowledge, and outstanding interpersonal skills.
Become a member of our vibrant, international team characterized by flat hierarchies, where your contributions can truly make a difference.
What We Provide:
- Diverse and stimulating work within a rapidly expanding, global organization with a flat organizational structure
- Attractive salary package complemented by performance bonuses
- Career advancement opportunities in active sales
- Collaborative work environment featuring 30 vacation days and flexible working hours
- Access to the Element Academy training program for professional development
- Discounts and benefits through various partnerships
- Additional perks such as Company Bike, Bonus Program, and volunteer support initiatives
Your Responsibilities:
- Manage and advise long-term clients to foster sustainable revenue growth
- Proactively seek out new clients
- Identify current and future client needs
- Provide customer consultations and serve as the primary point of contact
- Relay customer feedback to enhance quality
- Follow up on proposals through phone communication
- Monitor market trends and competition to identify opportunities
- Create and maintain customer inquiries within the CRM system
Required Skills/Qualifications:
- Passionate about sales
- Excellent verbal and written communication skills
- Completed technical or commercial training
- Strong technical comprehension
- Previous sales experience is advantageous but not mandatory
- High social competence and ability to cultivate business relationships
- Self-driven and motivated with exceptional communication skills in both German and English
- Proficient in MS Office applications
Join us at Element Materials Technology, a leading testing and measurement laboratory specializing in various aspects of material testing. Contribute to our mission of fostering a safe and innovative future.
