Medical Information Specialist

vor 3 Wochen

Frankfurt am Main, Hessen, Deutschland EVERSANA Vollzeit
Job Title: Medical Information Specialist

Job Summary:

We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will be responsible for delivering industry-leading services, including call center staffing, adverse event intake, and medical writing.

Key Responsibilities:

  • Translate English documents into target languages and deliver translated responses via phone or writing.
  • Triage and respond to drug information inquiries from healthcare professionals and consumers.
  • Disseminate drug information verbally or in writing.
  • Identify adverse events and product complaints during customer interactions and generate initial reports in compliance with EVERSANA and client SOPs.
  • Utilize writing skills for adverse event and product complaint narratives, as well as medical inquiry custom responses.
  • Coordinate processes for responding to quality-related complaints, involving interactions with Quality Assurance, Regulatory Affairs, and complainant personnel.
  • Critically evaluate medical literature for researching and developing information for written dissemination to healthcare professionals.
  • Participate in miscellaneous projects, including market and competitive product research, system development, sales training, and field liaison support.
  • Medical writing and on-call responsibilities as assigned.

Requirements:

  • Life Sciences or healthcare degree or equivalent.
  • Strong clinical background and excellent verbal/written communication skills.
  • English C1 level is obligatory, with mother tongue fluency in German.
  • Strong translation skills.

Preferred Qualifications:

  • Pharma D/M Pharma degree or other degrees such as Master of Science (MSc) in Life Sciences or healthcare.
  • Call Center, Medical Information, pharmaceutical industry, and clinical experiences, including medical writing.
  • Fluent English along with German.
  • Computer proficiency in Microsoft Word, Excel, and other Window applications.
  • Positive attitude and energy, communication skills, innovator, and highly principled.

Work Perks:

  • Competitive wages and above-market salary structures.
  • Generous employer matching retirement solutions.
  • Leading health, dental, and vision insurance products.
  • Employer-funded tuition reimbursement.
  • Remote and hybrid work across the globe.
  • Generous paid time off, including company holidays.
  • Company-provided training and development, including LinkedIn Learning.
  • Employee Assistant Programs offering financial, work-life balance, legal solutions, and more.

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