Customer Service Representative

vor 2 Wochen

Esslingen, Baden-Württemberg, Deutschland Palette CAD AG Vollzeit
Job OpportunityAbout the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.

Key Responsibilities:
  • Provide timely and effective support to customers via phone, email, and other communication channels.
  • Handle customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
Requirements:
  • Completed vocational training or equivalent experience.
  • Excellent communication and interpersonal skills with a passion for delivering exceptional customer service.
  • Proficiency in MS Office and a willingness to learn new technologies.
  • Fluency in German with a strong understanding of English language skills.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive compensation package with performance-based incentives.
  • A comprehensive benefits program including health insurance, retirement plan, and paid time off.
  • Professional development opportunities to enhance your skills and knowledge.
About Us

Palette CAD AG is a leading provider of 3D planning software solutions. We deliver innovative digital tools for space planning and interior design, empowering professionals to create stunning and functional spaces. Our team is passionate about delivering exceptional customer experiences and driving business growth through strategic partnerships.

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