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Client Relations Assistant

vor 3 Monaten


Köln, Nordrhein-Westfalen, Deutschland W&W-Gruppe Vollzeit

Position Overview

We are seeking a dedicated professional to join our team at W&W-Gruppe as a Sales Support Specialist. This role is pivotal in ensuring smooth operations within our agency and providing exceptional service to our clients.

Key Responsibilities

  • Collaborate closely with the agency owner to enhance operational efficiency.
  • Manage all administrative functions within the agency.
  • Coordinate appointments, generate quotes for clients, and process incoming inquiries and customer information.
  • Assist in the management of minor claims.
  • Oversee the quality of operational processes within the agency.
  • Prepare for and follow up on client meetings within the agency.

Qualifications

  • Completed training in insurance or a related commercial field.
  • Prior experience in a sales support role is beneficial.
  • Strong customer service orientation and a commitment to excellence.
  • Open-minded with a passion for teamwork, along with robust planning and organizational abilities.
  • Proficient in using digital tools and platforms.

Benefits

  • Job security with a reputable partner in the industry.
  • Comprehensive support during the onboarding process.
  • Access to extensive training and professional development opportunities.
  • Diverse and fulfilling responsibilities.
  • A collaborative and supportive work environment.
  • Attractive contractual benefits, team-building events, and potential for flexible working hours.