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Head of Business Process Excellence and Transformation

vor 2 Monaten


Weinheim, Baden-Württemberg, Deutschland Freudenberg Business Services KG Vollzeit

Job Description:

Head of Business Process Excellence and Transformation

We are seeking a visionary leader to join our team as the Head of Business Process Excellence and Transformation at Freudenberg Business Services KG. This is a unique opportunity to shape the future of our Shared Service Center (SSC) organization by supporting the optimization of processes across Finance, Purchasing, HR, and more.

Key Responsibilities:

  • Lead the ongoing development of our SSC, enhancing efficiency, quality, growth, and compliance to support business unit needs.
  • Build the processes and structures needed to expand shared services across the Freudenberg Group, becoming the go-to partner for our internal clients.
  • Oversee the delivery of high-quality transactional services, ensuring alignment with internal guidelines and Service Level Agreements (SLAs).
  • Serve as a key contact for internal business partners, managing relationships and ensuring effective service delivery.
  • Establish a governance framework for continuous process improvement, focusing on simplification, standardization, and digitalization.
  • Collaborate with various departments to deliver best-in-class services and support.
  • Lead strategic projects to optimize organizational structure and enhance service delivery.

Requirements:

  • Degree in economics, finance, or a related field.
  • Proven experience in developing and managing global business or shared services, with a focus on transformation and integration.
  • Demonstrated success in leading teams and driving organizational change.
  • Ability to balance strategic vision with operational execution.
  • Skilled in process improvement frameworks, including governance, standardization, and digitalization.
  • Fluency in German and English, with strong communication skills.
  • High level of empathy and ability to build trust-based relationships with stakeholders.
  • Passionate for navigating and working on diverse teams; travel is 50-60% and international.

What We Offer:

  • International opportunities for growth and development.
  • A company car for business use.
  • A variety of training programs to support career development.
  • A performance-related bonus for outstanding performance.
  • A diverse and inclusive work environment.