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Technical Customer Support Specialist

vor 2 Monaten

Würzburg, Deutschland Boels Verleih GmbH Vollzeit

Boels Verleih GmbH: A Premier Rental Service Provider in Europe

Boels Verleih GmbH stands as one of the leading rental service providers across Europe. With an unwavering commitment to growth, this family-owned enterprise continues to expand its operations annually. Boels is characterized by a proactive 'Can-do' attitude and the entrepreneurial spirit of its workforce, who view themselves as partners and service providers to our clientele. Established in 1977, the company has been delivering tailored rental solutions for machinery, tools, containers, event equipment, and beyond. Our aim is to surpass customer expectations through innovative equipment and exceptional service. We boast a diverse and extensive rental fleet, supported by a robust international network of over 750 locations across 17 European nations, with nearly 200 situated in Germany. Boels currently employs over 7,000 individuals.

Technical Customer Support Specialist (m/f/d)

Location: Würzburg
Working Hours: 40 hours per week
Compensation: Competitive salary with additional benefits

If you possess a deep understanding of hardware and machinery, coupled with a strong customer service orientation, you may be the ideal candidate for the role of Technical Customer Support Specialist at Boels Verleih GmbH.

Your Role

In this position, you will oversee our rental operations in various partner hardware stores within your designated region. You will serve as the primary contact for on-site personnel who facilitate the rental of our equipment to customers.

Your Responsibilities
  • Providing support to our partner hardware stores and assisting them as needed
  • Organizing your daily activities to ensure efficient rental operations
  • Managing administrative tasks such as inventory audits and documentation of visits
  • Maintaining, servicing, and sourcing spare parts for our machinery fleet
  • Conducting training sessions on product usage and software applications independently
What We Offer
  • Permanent employment contract with an attractive salary package
  • 28 days of annual leave to promote your well-being
  • Flexible working hours from Monday to Friday, fostering a family-friendly environment
  • Autonomy in planning and organizing your work schedule
  • A service vehicle provided, with commute time counted as working hours
  • Opportunities with a growing employer in a sustainable industry
  • Comprehensive onboarding process to support your integration
  • A collaborative work culture that values teamwork and mutual support
Benefits of Working at Boels
  • Option to lease an E-Bike with financial assistance from Boels
  • Access to health and fitness programs to promote well-being
  • Participation in our company pension scheme for future financial security
  • Shopping vouchers available for various retail outlets
  • Discounted rental rates for employees on equipment
  • Referral program with rewards for successful candidate placements

At Boels, we pride ourselves on being one of the largest rental service providers in Europe. As a family-run business, we emphasize personal commitment and a positive workplace atmosphere. You are not just an employee; we strive to know you and support your professional growth. Despite our international presence, we maintain a close-knit community with a regional focus, offering a supportive environment that encourages innovation and sustainable practices.

Your Profile
  • Technical and commercial acumen with an interest in machinery maintenance
  • Efficient and organized work habits, both independently and collaboratively
  • Strong customer orientation and excellent communication skills
  • Possession of a Class B driver's license

If you are uncertain about your fit for this role, rest assured that we provide comprehensive training, welcoming applicants from diverse backgrounds.

Application Process Overview

We will review your application thoroughly and respond within two working days. If selected, you will be invited for an initial interview to discuss your qualifications further.

Initial Contact

We will reach out to you via phone to discuss your application and address any preliminary questions.

Interview Process

Meet your potential supervisor and learn more about the role while discussing your professional background.

Contract Offer

Upon mutual interest, you will receive a competitive contract offer outlining our terms of employment.

Welcome to Boels

We look forward to welcoming you to our team.