Pre-Sales Solutions Consultant

vor 15 Stunden

Dortmund, Nordrhein-Westfalen, Deutschland IFS Vollzeit
Job Title: Pre-Sales Solutions Consultant

At IFS, we are seeking a highly skilled Pre-Sales Solutions Consultant to join our team. As a key member of our sales organization, you will play a critical role in understanding customer business and functional objectives, and providing functional product solutions to meet their needs.

Key Responsibilities:
  • Participate in internal and customer-facing product presentations and demonstrations.
  • Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
  • Respond to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
  • Support with technical qualification of sales opportunities.
  • Gain knowledge of specific IFS Ultimo products and services.
  • Support and build custom demonstrations aligned with customers'/prospects' key business initiatives.
  • Ensure the successful delivery of Proof of Value tied to the customers' success criteria and business initiatives.
  • Translate technical and business requirements into a customer-focused, value-centric solution.
  • Work within teams with the ability to adopt a leadership role where necessary.
  • Maintain a high degree of knowledge of all products and services, including roadmaps, and regularly liaison with product management.
  • Use the knowledge and/or the understanding of the major customers' requirements to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed.
  • Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment.
  • Understand and demonstrate the key metrics, KPI's and business drivers for the IFS Ultimo Industries.
  • Working with the sales organisation to address technical needs for the customers.
  • Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes.
  • Ensure discipline of excellence and passion to every customer engagement.
  • Support at external and internal customer facing events.
  • Use the knowledge and/or the understanding of the major customers' requirement to provide and/or propose commercially and viable product/solution improvement feedback.
Qualifications:
  • University degree, equivalent professional qualifications or appropriate experience.
  • Deep experience of solution development, presenting software applications and business process mapping at a senior level.
  • A comprehensive understanding of business practices within relevant industries.
  • Experience of working with Enterprise Asset Management software or equivalent.
  • Fluency in English (verbal and written).
  • A willingness to travel – nationally and internationally as required.

We are looking for a highly skilled and experienced professional who can demonstrate a strong understanding of business practices within relevant industries, and who has a proven track record of delivering solutions to meet customer needs. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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