Meetings and Events Manager
vor 2 Monaten
We are seeking a highly skilled Meetings and Events Manager to join our EMEA team. As a key member of our team, you will be responsible for ensuring the effective implementation of programs, processes, and initiatives related to the Events discipline across the EMEA region.
Key Responsibilities- Monitor overall performance of Event planning and Operations and provide action planning and training as needed.
- Analyze Event planning and Operations trends using empirical data and appropriate software to identify business improvements and profitable opportunities.
- Develop expertise in the unique requirements of all brands and diverse environments in different markets.
- Foster strong and professional working relationships with various departments.
- Collaborate with the Corporate Center of Expertise to ensure global strategies meet the Event planning and Operations needs of the continent and facilitate successful local implementation.
- Offer Events expertise for hotel openings and review event space floorplans/blueprints, suggesting operational adjustments as needed.
- Demonstrate sensitivity to the diverse backgrounds and priorities of property owners.
- Fluency in multiple languages is beneficial; proficiency in English is required.
- Approximately 40% of time is expected to be spent traveling.
- Provide support to all hotel brands, Managed, and Franchise properties.
- Minimum of 5 years of progressively responsible work experience in catering, event management, or food & beverage, including management experience
- Experience in Events operation and planning, as well as F&B, is essential
- Demonstrated understanding of multi-brand standards and hands-on hotel openings preferred
- Strong financial management skills, including P&L analysis, budget development, forecasting, and capital expenditure planning.
- Ability to analyze trends across multiple hospitality disciplines and respond to complex situations while maintaining focus on key Events objectives.
- Excellent communication, analytical, problem-solving, decision-making, and presentation skills
- Proficiency in project and change management, blueprint interpretation, and standard software applications.
- Strong interpersonal skills with stakeholders at all levels, including customers, owners, associates, vendors, and corporate teams.
- Effective influence, negotiation, conflict management, and consensus-building skills.
- Ability to train field associates, utilize hotel systems, and understand interrelationships with related departments.
- Knowledge of workforce analysis and labor productivity.
- Bachelor's degree in Hotel Management, Hospitality Management, Culinary, Sales, Marketing, or related field, or equivalent combination of education and experience
- Develop strategies to drive revenue, profitability, guest satisfaction, human capital index, and market share.
- Enhance event products and services to build customer loyalty and create value for property ownership.
- Establish effective business partnerships with property ownership to drive solutions that meet expectations and create value for both parties.
- Ensure successful implementation of Marriott Bonvoy Events and maintain strong partnerships within the sales discipline and across other departments.
- Demonstrate a thorough understanding of the lodging business, industry drivers, challenges, competitors, and cutting-edge Events trends to identify growth opportunities.
- Provide leadership to hotel management teams to implement Event initiatives and programs successfully such as ESS, Golden Circle and Top Performer and any new initiatives and programs.
- Frame and develop an integrated Event knowledge architecture for all brands.
- Ensure all hotels operate in compliance with EMEA continent and corporate Events programs.
- Act as a subject matter expert regarding Events product and delivery to all constituencies, internal and external.
- Maintain and communicate updated Events Standard Operating Procedures (SOPs).
- Collaborate closely with the Consumer Operations to create effective event communications and monitor overall performance of Events Planning and Operations
- Facilitate Events training to enhance customer experience, promote interdepartmental cooperation, and increase associate satisfaction.
- Develop strategic relationships with suppliers/vendors to generate revenue and profit opportunities for hotels.
- Ensure consistency in messaging and utilize technology effectively to communicate and influence stakeholders.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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