Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Berlin, Berlin - reBuy reCommerce GmbH
-
Technical Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients in Germany, Austria, and Switzerland.Key Responsibilities:Provide 24/7 technical...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Applause VollzeitJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Applause. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our device testing sessions.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Applause VollzeitJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Applause. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our device testing sessions.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTechnical Support SpecialistAre you a fluent German speaker with excellent computer skills? Do you have experience in helpdesk or system administration? We are looking for a Technical Support Specialist to join our Microsoft Technical Support Engineers team.As a Technical Support Specialist, you will be responsible for providing technical support to our...
-
Technical Support Specialist
Vor 5 Tagen
Berlin, Berlin, Deutschland Xentral ERP Software GmbH VollzeitWe are seeking a skilled Technical Support Specialist to join our team at Xentral ERP Software GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting issues, and collaborating with our product team to improve the user experience.Key Responsibilities:Provide technical support...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Key Responsibilities:Communicate with customers in German and EnglishProvide...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Key Responsibilities:Communicate with customers in German and EnglishProvide...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Key Responsibilities:Communicate with customers in German and EnglishProvide...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Key Responsibilities:Communicate with customers in German and EnglishProvide...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAre you a German speaker looking for a new challenge? We are seeking a Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our clients in Germany, answering their inquiries about products and troubleshooting technical...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAre you a German speaker looking for a new challenge? We are seeking a Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our clients in Germany, answering their inquiries about products and troubleshooting technical...
-
Technical Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitWe are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our German-speaking clients.Key Responsibilities:Answering customer inquiries about product specifications via phone, chat, and emailPerforming data...
-
Technical Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Xentral ERP Software GmbH VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Xentral ERP Software GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, helping them to resolve issues and improve their experience with our ERP system.Key Responsibilities:Provide technical...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTechnical Support Job OpportunityWe are seeking a highly skilled Technical Support professional to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our German-speaking clients.Key Responsibilities:Answering customer inquiries about product specifications via phone,...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTechnical Support Job OpportunityWe are seeking a highly skilled Technical Support professional to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our German-speaking clients.Key Responsibilities:Answering customer inquiries about product specifications via phone,...
-
Technical Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a member of our German Technical Support team, you will provide 24/7 help-desk support to users, helping them with their inquiries and technical issues via phone and email. Key Responsibilities: Provide exceptional customer service and technical support...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTechnical Support Job OpportunityWe are seeking a highly skilled Technical Support professional to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our German-speaking clients.Key Responsibilities:Answering customer inquiries about product specifications via phone,...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Opportunity in Cloud Storage SupportWe are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. As a member of our German Technical Support Interaction Experts team, you will be providing 24/7 support for users from Germany, Austria & Switzerland, helping them with their inquiries and technical issues via phone &...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Opportunity in Cloud Storage SupportWe are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. As a member of our German Technical Support Interaction Experts team, you will be providing 24/7 support for users from Germany, Austria & Switzerland, helping them with their inquiries and technical issues via phone &...
-
Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTechnical Support Job OpportunityWe are seeking a highly skilled Technical Support professional to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our German-speaking clients.Key Responsibilities:Answering customer inquiries about product specifications via phone,...
Technical Support Specialist
vor 2 Monaten
Join Our Mission: Are you ready to contribute to a vital cause? At reBuy, we are trailblazers in the sustainable reuse of electronics and media. Our goal is to make circular living accessible to everyone, one transaction at a time. By giving products a second chance, we minimize resource consumption and prevent unnecessary electronic waste.
About Us: Our diverse team of 600 individuals from around the globe collaborates to drive progress, take personal responsibility, and prioritize positive critical thinking while serving our customers and the planet.
Your Role: As a member of our customer service team specializing in technical support, you will play a crucial role in enhancing customer satisfaction. Your primary responsibility will be to provide external support for customers with technical inquiries. You will also be involved in defining processes and optimizing existing procedures, particularly in the realm of technical assistance. This position requires you to tackle more complex issues, assist customers directly, and manage back-office tasks independently. Additionally, you will contribute to the creation of a technical FAQ.
Key Responsibilities:
- Assist customers with technical inquiries and challenges, primarily via telephone.
- Ensure timely appointments for customers to receive their scheduled callbacks.
- Support the handling of customer inquiries through various channels, including calls, emails, and chat.
- Document customer interactions in our systems accurately.
- Provide proactive feedback to enhance consumer electronics processes, improving customer experience and satisfaction.
- Utilize your expertise to aid in the development of a technical FAQ.
- Create tutorials, guides, and presentations in the technical domain, and train colleagues as needed.
- Work a 5-day week, with shifts from Monday to Saturday.
Qualifications:
- Native German speaker is essential for this position (minimum C1 proficiency).
- Experience in customer service, retail for electronic devices, or repair services for electronics.
- Strong customer and service orientation.
- Friendly, open, and receptive demeanor.
- Problem-solving skills, reliability, and resilience.
- Willingness to assist and adapt in a dynamic environment.
- Proficient in handling electronic devices such as consoles, smartphones, laptops, and various operating systems.
- A positive attitude and a smile are essential.
What We Offer:
- Be part of a friendly team passionate about sustainability and making a positive impact.
- Thrive in an environment that values independence and innovative ideas.
- Experience flat hierarchies and transparency, ensuring efficient communication.
- Enjoy a family-friendly, flexible work environment.
- Participate in team events and benefit from our mental health initiatives.
- Maintain a healthy work-life balance with generous vacation days.
Inclusivity: At reBuy, we welcome and support all individuals. We encourage conversations regardless of age, disability, national and social origin, skin color, religion, gender identity, or sexual orientation. Be yourself
