Product Development Assistant
Vor 4 Tagen
About Redcare Pharmacy:
We are a leading e-pharmacy company that values innovation and teamwork. Our mission is to provide high-quality healthcare services to our customers, and we are looking for a motivated individual to join our product development team.
About the role:
We are seeking a Product Development Assistant to support our Product Owner and Quality Management activities for our iOS and Android app teams. This role offers a unique opportunity to gain hands-on experience in a dynamic environment, contributing to the development and maintenance of high-quality mobile applications.
About your tasks:
Support Product Owners:
Assist in documenting new app features and providing input on acceptance criteria to ensure streamlined and scalable workflows.
Help manage ticket preparation and contribute to feasibility assessments (e.g., translation key maintenance).
Coordinate with cross-functional teams to ensure smooth task execution.
Quality Management:
Maintain an overview of user feedback and complaints received through various channels including clustering, analysis, and prioritization.
Communicate with customers to provide timely and informative feedback.
Support manual testing of iOS and Android apps, identifying and documenting bugs and issues. Then collaborate with developers to ensure issues are resolved promptly.
About you:
Currently enrolled in a relevant degree program (e.g., Business Administration, Business Informatics or related fields).
Strong attention to detail and a commitment to quality.
Excellent communication skills in German and English, both written and verbal, to effectively interact with team members and customers.
Basic understanding of and interest in mobile apps and quality assurance.
Strong analytical skills to cluster and identify root causes of issues.
About your benefits:
We offer a range of benefits to support our employees' individual needs, including:
Sports: We provide a membership package at Urban Sports Club, offering a variety of sport options.
Mental Health: We offer access to psychologists through Likeminded, providing anonymous and free support.
Work from Home: We allow employees to work from home for up to 20 days a year, anywhere in the EU.
Mobility: We provide a fully costed Deutschland Ticket for our employees.
Personal development: We support and encourage individual development through various in- and external trainings.
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