Aktuelle Jobs im Zusammenhang mit Quality Assurance Specialist - Düsseldorf, Nordrhein-Westfalen - Cognigy


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Quality Assurance Specialist

vor 2 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy Vollzeit
About Cognigy

Cognigy is revolutionizing the customer service industry by providing cutting-edge AI solutions that empower businesses to deliver exceptional customer experiences. Our award-winning platform combines Generative and Conversational AI to create a seamless and personalized customer service experience.

Our skilled team of experts is dedicated to shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. We are passionate about creating a diverse, inclusive, and respectful work environment that fosters growth and success.

Our Culture

We value our people and strive to create a culture that is built on mutual respect, trust, and transparency. Our 4Ts - Team, Trust, Transparency, and Technology - are at the heart of our success. We empower our employees to be successful and provide opportunities for growth and development.

Your New Role

We are seeking a Senior Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will play a key role in ensuring the delivery of high-quality products and services. Your primary responsibility will be to identify and report defects, and to work closely with the development team to resolve issues.

Key Responsibilities
  • Develop and execute test plans and test cases to ensure the quality of our products and services.
  • Collaborate with the development team to identify and report defects, and to work together to resolve issues.
  • Develop and maintain test automation scripts to improve the efficiency and effectiveness of our testing process.
  • Provide training and guidance to junior team members to help them develop their skills and knowledge.
Requirements
  • Experience in testing web applications and explorative testing.
  • Familiarity with agile software development methodologies.
  • Familiarity with test automation and testing tools.
  • Experience with at least one Code Versioning System (like Git).
  • Understanding of the Software Development Life Cycle (SDLC) and the Software Testing Life Cycle (STLC).
  • Self-driven, motivated, and ready to learn and adapt.
  • Good communication and teamwork skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

We offer a competitive salary and benefits package, including a company pension scheme, 25 days paid leave, and flexible working options. We also provide opportunities for growth and development, including training and mentorship programs. Our team is passionate about creating a positive and inclusive work environment, and we strive to make Cognigy a great place to work.