Process Improvement Analyst

vor 4 Wochen

Magdeburg, Sachsen-Anhalt, Deutschland regiocom SE Vollzeit


Process Improvement Analyst (m/w/d) bei regiocom SE | softgarden

Position: Process Improvement Analyst (m/w/d)
  • Teil- und Vollzeit
  • Hybrid
  • Mit Berufserfahrung oder Quereinsteiger
Ansprechpartner

Kathleen Ruß, Recruiterin

Liebst du es, Prozesse zu analysieren und zu optimieren? Hast du eine Leidenschaft für Unternehmensabläufe und Freude daran, Verbesserungspotenziale zu erkennen? Dann werde Teil unseres Teams als Process Improvement Analyst (m/w/d).

Deine Aufgaben
  • Du unterstützt das Team bei der Verwaltung eines workflowbasierten Systems zur Abbildung automatisierter Abläufe im Servicebereich.
  • Du entwickelst die Basis des Systems durch detaillierte Prozessanalysen und deren Visualisierungen.
  • Du identifizierst Möglichkeiten zur Optimierung und organisierst deren Umsetzung.
  • Du überprüfst die Einhaltung und kontinuierliche Verbesserung von Abläufen.
  • Du dokumentierst Prozesse, Datenflüsse und Schnittstellen.
  • Du arbeitest im Anwender- und Anforderungsmanagement.
Dein Profil
  • Du hast ein abgeschlossenes Studium in einem technischen oder naturwissenschaftlichen Bereich oder eine vergleichbare Berufsausbildung mit mehrjähriger Erfahrung, idealerweise in einer technisch orientierten Disziplin.
  • Du hast eine Affinität zur IT.
  • Du bringst Kenntnisse im Umgang mit Standardsoftware mit (z.B. MS-Office und Lotus Notes).
  • Du hast Erfahrung in der Kundenbetreuung und möglicherweise mit Telekommunikationssystemen.
  • Du zeichnest dich durch analytisches Denken und prozessuales Verständnis aus.
  • Du verfügst über sehr gute Deutschkenntnisse (mindestens C1-Level) und gute Englischkenntnisse.
Was wir bieten
  • Option auf Home Office.
  • Finanzielle Unterstützung für das Deutschland- oder Jobticket.
  • Fahrradleasing über unser Company Bike Programm.
  • Kostenfreie Park- und Fahrradstellplätze.
  • Vielfältige Weiterbildungsmöglichkeiten (z.B. e-Learning Plattform).
  • Gruppenunfallversicherung rund um die Uhr.
  • Betriebliche Altersvorsorge.
  • Kostenfreie Sportangebote mit eigener Gesundheitstrainerin.
  • Ein hauseigenes Betriebsrestaurant mit einer breiten Auswahl.
  • Corporate Benefits (Mitarbeiter-Rabatte).

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