LCL Delivery Associate
vor 1 Monat
Maersk is a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation has redefined the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning. We strive to create an inclusive environment where our employees reflect and understand the customers we serve.
With a global presence in over 130 countries and a team of over 100,000 employees, we work together to shape the future of global trade and logistics.
We're seeking a proactive and customer-focused individual to join our LCL delivery team as a Delivery Associate. As a key member of our team, you will be responsible for ensuring a smooth end-to-end shipment process, monitoring outgoing cargo, and providing exceptional customer service via email, phone, or chat.
Key responsibilities include:
- Monitoring and managing customer shipments to ensure timely delivery
- Providing proactive communication and information flow to customers
- Collaborating with internal teams to resolve any issues or concerns
- Developing and maintaining strong relationships with customers
- Identifying and implementing process improvements to enhance customer experience
Requirements include:
- Experience in a service-oriented environment
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Fluency in German and English
We offer a dynamic and inclusive work environment, flexible working hours, and the opportunity to work from home. Join us in shaping the future of logistics and customer service.
Maersk is committed to creating a diverse and inclusive workplace, where every employee feels valued and empowered to innovate and collaborate. We welcome applicants from diverse backgrounds and are an equal opportunities employer.
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