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Customer Service Representative
vor 2 Monaten
At CAR24 GmbH, we have been active in the vehicle logistics and transportation sector for over 20 years, establishing ourselves as market leaders in Germany since 2012.
We are seeking motivated and self-motivated individuals (m/w/d) to join our team in Kassel (with the possibility of working from home) on a part-time basis, preferably with a background in customer service or a related field.
The following tasks are part of your responsibilities:
- Handling customer inquiries and resolving issues
- General administrative and telephone tasks
- Coordinating transportation and logistics operations
- Answering and resolving customer calls
- Conducting customer and employee conversations
Shift work is primarily on weekends and holidays, with 24-hour coverage in various rotating shifts (up to 8 hours per day, including breaks).
- Excellent written and verbal German skills
- Basic English knowledge
- Proficient use of computers and Microsoft Office
- Flexibility in scheduling
- Teamwork and collaboration
- Effective communication and interpersonal skills
- Professional telephone etiquette
- Organizational skills
