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IT Network Specialist

vor 3 Monaten


Schwerin, Mecklenburg-Vorpommern, Deutschland Planet intelligent systems GmbH Vollzeit

Key Responsibilities:

  • Setup and management of network infrastructures (WAN, LAN), virtual environments, as well as Windows and Linux operating systems.
  • Provide support and conduct error analysis, including adjustments to application scenarios in testing environments.
  • Communicate solutions to issues with clients, facilitating discussions via phone when necessary.
  • In case of operational failures: collaborate with clients for system restoration.
  • Act as a communicative link to the internal development team.
  • Ensure quality assurance throughout processes.
  • Document support cases within the ticketing system.
  • Handle troubleshooting in second-level support through phone and remote access.
  • Manage incidents within the ticketing system.
  • Engage in rollout and migration initiatives.
  • Adhere to safety regulations at all times.
  • Create and maintain technical documentation specific to tasks.

Required Skills and Qualifications:

  • Completed higher education (University/Technical College) or equivalent qualifications.
  • Several years of professional experience in IT, preferably in a rapidly evolving and growth-oriented environment.
  • Experience in managing personnel and overseeing critical IT projects.
  • Extensive knowledge in analyzing and optimizing IT business processes.
  • Innovative, dynamic, proactive, and dedicated approach to work.
  • Pragmatic work style with a focus on achieving results.
  • Strong understanding of current systems, applications, and emerging technologies.
  • Technical expertise in managing Windows networks, network technologies, ERP systems, virtualization, LAN and WAN concepts, VMWare, as well as server and storage solutions.
  • Strong communication skills, assertiveness, flexibility, and a high sense of responsibility.
  • Analytical and conceptual capabilities with leadership qualities.
  • Fluent in German and proficient in English.

What We Offer:

  • High-quality technical equipment and a supportive work environment.
  • Responsibility, engaging tasks, and a motivated team.
  • Support and flexibility to balance professional and personal life effectively.