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Service Technician

vor 2 Monaten


Hamburg, Hamburg, Deutschland Gerhard D. Wempe GmbH & Co. KG Vollzeit

Key Responsibilities

As a Service Technician for Wempe, you will be responsible for:

  • Providing immediate service to our customers
  • Receiving and diagnosing repair requests, and determining the necessary repair work
  • Offering expert advice and support to our discerning customers
  • Performing administrative tasks such as quote calculation, invoice creation, and ordering replacement parts using our Navision-supported software

Requirements

To be successful in this role, you will need:

  • A completed apprenticeship as a Watchmaker (m/w/d)
  • Advanced technical knowledge, particularly in the context of high-quality luxury watches
  • Initiative, enthusiasm, flexibility, and a customer-focused approach

Benefits for You

As a member of the Wempe team, you can expect:

  • A permanent full-time position
  • Reduced working hours with full pay compensation until April 2026, from 39 to 37.5 hours
  • 30 days of annual leave per year, based on a 5-day workweek
  • Additional leave days with increasing company tenure, as well as jubilee bonuses
  • 100% reimbursement of public transportation costs
  • Excellent public transportation accessibility due to our central location
  • Special conditions on our Wempe product range, as well as other employee benefits through Corporate Benefits
  • A comprehensive onboarding process during your probationary period, with a personal contact person
  • Ongoing training opportunities through the Wempe Academy
  • A welcoming, collaborative, and family-friendly company culture in a family-owned business