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Director of Service Development

vor 2 Monaten


Munich, Bayern, Deutschland NIO Deutschland Vollzeit
About Us

NIO Deutschland's mission is to shape a sustainable lifestyle by offering innovative, premium electric vehicles and providing exceptional user experiences.

NIO Deutschland was founded in 2014 as a global electric vehicle company, with world-class research and development, design and manufacturing centers in Germany and other locations.

Job Description

We are seeking a highly skilled Director of Service Development to join our team.

The successful candidate will be responsible for evaluating the current training landscape, designing and developing corresponding training programs or courses, and developing an effective landing operation plan.

Key responsibilities include:

  • Organizing key projects, implementing and assessing feedback, and continuously reviewing and refining methodologies
  • Training demand analysis and planning, based on the company's strategic objectives and business needs
  • Designing and developing training courses related to general workplace competencies, including customization of training content and teaching method design
  • Combining diversified tools and online learning platforms to organize and implement online and offline training activities
  • Effect evaluation and project brand building, adjusting and optimizing according to trainees' feedback and business needs

The ideal candidate will have:

  • Strategic thinking and management experience
  • A hands-on mentality paired with a pragmatic and positive attitude
  • Fluency in written and spoken German and English

We offer a dynamic and challenging work environment, with opportunities for professional growth and development.