Senior Process Excellence Manager
vor 3 Wochen
Senior Manager (m/f/d) Process Management - Team Lead
Full Time About Hapag-Lloyd:
Hapag-Lloyd stands as a prominent player in the global liner shipping industry, boasting a modern fleet of container vessels with a transport capacity of 11.9 million TEU. The company operates in the Liner Shipping sector, employing around 13,000 professionals across various countries. With a significant container capacity, including one of the largest fleets of reefer containers, Hapag-Lloyd ensures efficient and reliable connections through its extensive liner services that span over 400 ports worldwide. In the Terminal & Infrastructure segment, the company holds interests in 20 terminals across Europe, Latin America, the United States, India, and North Africa, with approximately 2,000 employees dedicated to terminal operations and logistics services.
Key Responsibilities:
As the leader in Process Excellence, your primary focus will be on driving value creation across our global operational framework, enhancing productivity and efficiency within Hapag-Lloyd. Our mission is to make Process Excellence a tangible reality. You will serve as a transformation partner alongside Process Owners, playing a crucial role in tracking and achieving organizational goals.
We are looking for a seasoned professional to spearhead our process excellence initiatives and contribute to our global success:
Lead and develop a Global Process Excellence team with a strong focus on results and process improvement Implement a solution-oriented and agile approach to deliver measurable benefits for the organization, emphasizing efficiency and continuous enhancement Expand and refine our strategic roadmap for process excellence in alignment with Hapag-Lloyd's objectives Foster a culture of continuous improvement, encouraging innovation and proactive problem-solving within the team Oversee daily team operations, guiding members to effectively meet their targets Promote open communication within the team and across departments, enhancing collaboration and a mindset of continuous improvement Optimize process performance and productivity to enhance customer satisfaction Empower process owners to improve efficiencies and drive continuous process enhancement initiatives Utilize data-driven methodologies for process analytics, leveraging strong analytical skills to derive actionable insights Conduct thorough analysis of end-to-end business processes, employing methodologies like Process Mining and Lean Six Sigma to identify and resolve bottlenecks Lead innovative process improvement strategies, collaborating closely with stakeholders Uphold standardization measures while overseeing automation and centralization initiativesQualifications:
Proven leadership experience in continuous process improvement and Business Process Management with a results-oriented approach Demonstrated ability to develop and implement strategic roadmaps aligned with organizational goals Proficiency in data-driven analytics and methodologies such as Process Mining and Lean Six Sigma Background in shipping, logistics, maritime business, or related fields Capability to lead innovative process improvement strategies in collaboration with stakeholders and senior management Experienced team leader promoting a culture of innovation, learning, and knowledge sharing Strong communication skills to facilitate collaboration with diverse stakeholder groups Excellent analytical skills with a quick learning ability Independent and goal-oriented work style with a high level of commitment Proficient in spoken and written English; additional languages are advantageousWe offer:
Engaging and responsible tasks, with opportunities to implement your own solutions Excellent professional development opportunities supported by a variety of training programs Competitive compensation package and social benefits, including a permanent employment contract Generous vacation days, flexible working hours, and additional benefits Access to a company restaurant with high-quality meal options and a coffee bar Central location with public transportation subsidies Hybrid work model allowing for a mix of office and remote work Health and wellness programs, including company sports activities and bicycle leasing Contact:
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