Senior Process Excellence Manager
vor 4 Wochen
Senior Manager (m/f/d) Process Management - Team Lead
Full Time About Hapag-Lloyd
Hapag-Lloyd stands as a prominent entity in the global liner shipping industry, boasting a modern fleet and a significant transport capacity. With a commitment to excellence, we engage in various segments, ensuring reliable connections across numerous ports worldwide.
Key Responsibilities:
In your role as a leader in Process Excellence, you will be pivotal in enhancing value across our global operational framework, focusing on productivity and efficiency. Your mission will be to actualize Process Excellence within the organization, acting as a strategic partner to Process Owners and ensuring the achievement of our collective objectives.
- Lead and cultivate a high-performing Global Process Excellence team, emphasizing a results-oriented approach.
- Implement an agile and solution-focused methodology to drive tangible improvements across the organization.
- Develop and expand our strategic roadmap for process excellence, aligning with the overarching goals of Hapag-Lloyd.
- Foster a culture of continuous improvement, encouraging innovation and proactive problem-solving within your team.
- Oversee daily team operations, guiding members to meet their performance targets effectively.
- Promote open communication and collaboration across departments, enhancing a mindset geared towards continuous improvement.
- Optimize process performance to enhance customer satisfaction and overall productivity.
- Empower process owners to drive efficiencies and spearhead ongoing process improvement initiatives.
- Utilize data-driven approaches for process analysis, leveraging your analytical expertise to extract actionable insights.
- Conduct comprehensive analyses of business processes, employing methodologies such as Process Mining and Lean Six Sigma to identify and resolve inefficiencies.
- Lead innovative strategies for process enhancement, collaborating closely with key stakeholders.
- Ensure adherence to standardization practices while overseeing automation and centralization efforts.
Qualifications:
- Proven experience in continuous process improvement and Business Process Management.
- Demonstrated capability to create and implement strategic roadmaps that align with business objectives.
- Expertise in data analytics and methodologies such as Process Mining and Lean Six Sigma.
- Background in shipping, logistics, or related fields.
- Strong leadership skills, fostering a culture of innovation and knowledge sharing.
- Excellent communication abilities to engage with diverse stakeholder groups.
- Strong analytical skills with a capacity for quick learning.
- Independent and goal-oriented work ethic with a high level of dedication.
- Proficiency in English, with additional languages being an advantage.
What We Offer:
- Engaging and responsible tasks with opportunities to implement your own solutions.
- Extensive development opportunities supported by a variety of training programs.
- Competitive compensation and benefits, including a permanent employment contract.
- Generous vacation policy and flexible working arrangements.
- Access to high-quality dining options and wellness programs.
- Hybrid work model allowing for a blend of office and remote work.
Contact Person:
Talent Acquisition & Employer Branding Manager
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