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Client Relations Specialist
vor 3 Monaten
Join Our Team at SMS Spedition Management Service GmbH
We are a forward-thinking logistics firm seeking a motivated individual to enhance our customer service team.
Key Responsibilities- Responding to client inquiries via email
- Providing expert consultation and support to our clients
- Drafting and managing service proposals
- Monitoring the status of proposals
- Serving as the primary contact for both clients and carriers
- Overseeing the punctuality and quality of ongoing shipments
- Facilitating urgent and direct transport dispatching
- Coordinating transport orders from inception to completion
- Completed training in logistics or a related field, or significant experience in the logistics sector
- Strong communication abilities and a customer-focused mindset
- Proficient negotiation skills with a keen awareness of costs
- A collaborative team player who can prioritize tasks effectively
- Experience in the logistics field is advantageous
- Demonstrated ability to work independently and reliably
We provide a competitive salary, flexible working arrangements, options for remote work after training, and ongoing professional development opportunities. Additional benefits include company savings plans and retirement options. Our workplace is equipped with refreshments and weekly fruit deliveries for our team. Training initiatives will support your career growth at SMS Spedition Management Service GmbH.
We are excited to offer a fulfilling role that allows for personal development and responsibility. Each day presents new challenges and opportunities to engage with a variety of industries and individuals.
We look forward to having you on board.
