Sales Administration Officer

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

As a Sales Administration Officer at OVHcloud, you will play a crucial role in ensuring the efficient handling of sales orders and providing exceptional customer service.

Main Responsibilities:

Customer Record Management:

  • Create and maintain accurate customer records, including contact details and account information.
  • Verify customer orders and ensure all necessary information is complete.
  • Communicate with customers to resolve queries and obtain missing information.
  • Update sales and customer records to reflect changes and new information.

Order Processing:

  • Receive and process purchase orders in a timely and accurate manner.
  • Save orders in OVHcloud tools as necessary.
  • Issue sales transaction invoices and transmit necessary information to the Billing team.
  • Coordinate delivery of external and digital orders to ensure timely and accurate delivery.
  • Verify delivery deadlines are met in conjunction with the admin-corp team.

Sales Support:

  • Provide customers with product information, order status, and delivery status.
  • Compile monthly sales reports to track performance and identify areas for improvement.
  • Alert sales representatives to urgent issues and update them on orders and deliveries.
  • Direct customer feedback to relevant internal departments.
  • Consolidate and generate information in dashboards to inform business decisions.

Requirements:

  • Excellent interpersonal and communication skills.
  • Technical proficiency with cloud knowledge.
  • Sales orientation and customer-centricity.
  • Ability to coordinate multi-stakeholder projects.
  • Strong time management skills and ability to work under pressure to meet deadlines.


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