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Technical Support Specialist

vor 2 Monaten


Flensburg, Schleswig-Holstein, Deutschland Certa Personalmanagement GmbH Vollzeit

Are you passionate about providing technical support to customers? Do you have excellent communication skills and a strong problem-solving attitude? If so, we have the perfect opportunity for you

At Certa Personalmanagement GmbH, we are looking for a dedicated Technical Support Specialist to join our dynamic team. As a key member of our operations, you will play a vital role in assisting customers with their technical inquiries and issues.

  • Your Responsibilities:
  • Provide prompt and effective support to customers facing technical challenges.
  • Conduct thorough error analysis to identify and resolve customer issues.
  • Offer personalized advice on products and services, ensuring customer satisfaction.
  • Configure PCs and routers to meet customer requirements.

We are seeking individuals with:

  • Exceptional communication skills and the ability to understand diverse customer needs.
  • A service-oriented mindset with a focus on delivering solutions.
  • Strong sales skills and the ability to effectively present technical information.
  • Self-motivation, a willingness to learn, and the ability to work independently.
  • Proficiency in German and excellent spelling abilities.
  • Solid PC literacy and technical aptitude.

If you are eager to contribute your skills to a supportive and collaborative environment, we encourage you to submit your application. At Certa Personalmanagement GmbH, we prioritize the well-being and career development of our employees, offering a rewarding work experience with opportunities for growth.