Customer Service Representative
vor 1 Woche
We are seeking a highly skilled and motivated individual to join our Customer Care team in Greece as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the financial services industry.
Key Responsibilities:- Customer Communication: Be the primary point of contact for customer inquiries and requests, providing timely and effective solutions to their issues.
- Product Knowledge: Develop and maintain in-depth knowledge of our client's financial services and products, including banking, money transfer, and digital payments.
- Problem-Solving: Utilize your analytical and problem-solving skills to resolve customer complaints and issues in a professional and courteous manner.
- Team Collaboration: Work closely with our team to ensure seamless communication and collaboration, providing support and guidance as needed.
- Language Skills: Fluency in German and excellent written and spoken English skills.
- Experience: Previous experience in a customer-facing role, preferably in the financial services industry.
- Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required.
- Competitive Salary: A competitive monthly salary, plus two additional salaries per year.
- Benefits: Comprehensive health care benefits and numerous other discounts.
- Training and Development: Full training by certified instructors, with opportunities for professional growth and development.
- Relocation Support: Complete support to help you ease your relocation to Greece, including flight ticket expenses, hotel accommodation, and support with the house searching process.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for the financial services industry, we encourage you to apply for this exciting opportunity.
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