Product Manager 3rd Level Support Energy Specialist

Vor 6 Tagen


Aschaffenburg, Bayern, Deutschland Linde Material Handling GmbH Vollzeit

Linde Material Handling GmbH is a global leader in the manufacturing of industrial trucks and provider of services and solutions for intralogistics. With a sales and service network in over 100 countries, Linde is present in all major regions of the world. As part of the KION Group, we operate in a strong international brand network between Linde Material Handling, STILL, and Baoli. Be convinced by a cross-brand activity with us

As a Product Manager at Linde, you will ensure the 3rd Level Support for all types of energy storage and charging systems. You will act as a liaison between the Kion ITS Service organization and our internal and external suppliers. You will ensure the service readiness of the external organization during product launches. The tasks include all activities around technical support in the service, especially the preparation of series launches, the creation of field information, and the conduct of field actions, as well as the processing of technical inquiries throughout the product lifecycle.

Key Responsibilities:

  • Ensure the 3rd Level Support for energy storage and charging systems
  • Liaise between Kion ITS Service organization and internal and external suppliers
  • Ensure service readiness of external organization during product launches
  • Prepare series launches, create field information, and conduct field actions
  • Process technical inquiries throughout the product lifecycle

Requirements:

  • Strong technical knowledge of energy storage and charging systems
  • Excellent communication and project management skills
  • Ability to work in a fast-paced environment
  • Fluency in English (written and spoken)


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