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Customer Service Representative

vor 2 Monaten


Rostock, Mecklenburg-Vorpommern, Deutschland SDT Vollzeit

At SDT, we're committed to making banking services easy and accessible for our customers. As a Customer Service Representative in our Call Center, you'll play a vital role in delivering exceptional service and support.

Key Benefits:

  • Flexible scheduling to help you balance your studies and finances
  • Opportunity to work in a dynamic and supportive team environment
  • Chance to develop your communication and problem-solving skills

Responsibilities:

  • Assist customers with telephone banking services, including transactions and account inquiries
  • Help customers set up and manage their accounts, including direct debits and standing orders
  • Provide accurate and timely information to customers regarding their accounts and services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of banking services and procedures