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Junior Technical Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland Andersen Vollzeit

Andersen, a global IT solutions provider, is seeking a Junior Technical Support Specialist to contribute to a project focused on the development of an innovative automated quality control solution.

About the Client: The client is a prestigious German manufacturer renowned for its cutting-edge equipment and systems in the dental technology sector. With over 125 years of expertise, the company has established a strong presence in more than 100 countries, recognized for its commitment to quality and innovation.

Key Responsibilities:

The selected candidate will assist in:

  • Providing technical support across various operating systems, including Windows and MacOS.
  • Utilizing remote assistance tools to resolve client issues.
  • Demonstrating exceptional problem-solving abilities and meticulous attention to detail.
  • Communicating effectively with clients and team members.
Essential Qualifications:
  • Proficiency in English (minimum Pre-Intermediate level).
  • Native proficiency in German.
  • Strong interpersonal and communication skills.
What We Offer:
  • Opportunities for English language courses.
  • Compensation for professional certifications (e.g., AWS, PMP).
  • A referral program for successful candidate recommendations.
Additional Requirements:
  • No specific educational background is necessary.
  • Fluency in both German and English is required.
Application Process

If you believe this role aligns with your skills and aspirations, we encourage you to submit your application.

Additional Information

Preferred Qualifications:

  • Experience in system administration.
  • Familiarity with networking software, hardware, and protocols.
  • Previous experience in a Helpdesk or Support Engineer role.