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Sales Support Coordinator
vor 3 Monaten
Sales Support Specialist (m/f/d)
The VELUX Group presents a multitude of opportunities within the sustainable indoor living sector, empowering individuals to enhance their environments and embrace a healthier lifestyle enriched with natural light and fresh air. As a family-owned international enterprise with solid financial foundations, we are committed to making a significant impact by reinvesting in our community, workforce, and the environment through our foundations. Our core values of 'courage' and 'mutual respect' guide our daily actions and contributions to society.
Key Responsibilities:
- Facilitating effective and process-driven solutions within the Sales Support domain.
- Managing routine operations such as invoice management, preparing cost assessments, and overseeing the strategic coordination of regional technicians and partner warehouses.
- Innovating methods to enhance efficiency and refine existing procedures in After Sales Service.
- Conducting analysis and reporting on pertinent metrics.
Qualifications:
- Strong focus on customer satisfaction (both internal and external).
- Solid comprehension of solutions and operational processes.
- Analytical capabilities and process insight to address complex challenges.
- Exceptional communication skills, a positive demeanor, and assertiveness.
- A collaborative team player who is self-sufficient and solution-focused.
- Proficient in German and possesses good written and spoken English skills.
What We Provide:
In addition to engaging responsibilities with significant accountability and opportunities for personal growth, you can anticipate:
- Personalized development and training programs, along with comprehensive onboarding.
- Competitive salary package.
- 30 days of vacation and flexible remote work options.
- Subsidized public transport passes or travel expense support, Job Bike, childcare allowances, corporate wellness initiatives, pension plans, and various other employee benefits.
- A modern workplace equipped with adjustable desks and ample parking facilities.
- A company cafeteria, complimentary fruit baskets, and beverages (water, tea, coffee with a variety of milk options).
- Discounts on VELUX products.
Interested?
We encourage you to submit your application online, including your salary expectations and earliest possible start date through our application form. We look forward to learning more about you.