Customer Service Representative

vor 1 Woche

Gütersloh, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

Job Title: Customer Care Representative

We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer care team, you will be responsible for handling vehicle bookings, providing information on bookings and payment processing, and managing grievances.

Responsibilities:

  • Answering vehicle bookings and providing excellent customer service
  • Processing bookings and payments efficiently and accurately
  • Managing complaints and grievances in a professional and timely manner
  • Recording damage reports and maintaining accurate documentation
  • Performing administrative tasks to support the team

Requirements:

  • Completed commercial education and relevant work experience
  • Excellent German language skills and strong communication skills
  • Proficient in general computer knowledge and ability to learn new systems
  • High service orientation and advisory competence
  • Ability to work in a team environment and adapt to changing priorities

What we offer:

  • A dynamic and supportive work environment with opportunities for growth and development
  • Competitive compensation and benefits package with opportunities for advancement
  • Professional development opportunities to enhance your skills and knowledge

We are committed to providing excellent customer service and creating a positive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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