Vehicle Booking Specialist
vor 4 Wochen
Position: Customer Service Agent
Our organization, Workstation Customer Care, is a prominent player in the car rental sector across Europe, currently seeking multiple Customer Service Agents (m/f/d) in Germany to assist with vehicle reservations.
Key Responsibilities:
- Responding to vehicle reservation inquiries via telephone
- Providing detailed information regarding bookings and payment procedures
- Addressing customer complaints and resolving issues
- Documenting vehicle damage reports
- Maintaining accurate records
- Carrying out various administrative duties
Qualifications:
- Completed vocational training in a commercial field
- Fluent in German, both spoken and written
- Strong computer literacy
- High level of customer service orientation and advisory skills
- Passion for engaging with clients and problem-solving
- Willingness to work flexible hours
What We Provide:
- Diverse and engaging work environment in a contemporary setting
- Supportive team atmosphere with professional guidance
- Opportunities for professional development and training
We are eager to connect with potential candidates.
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