Working Student Assistant
Vor 2 Tagen
Unlock Your Potential in Value-Added Service Operations
We are seeking a detail-oriented and proactive Working Student to join our Value-Added Service Operations team. In this role, you will be supporting the day-to-day operations of our Installation Services, ensuring smooth and efficient service delivery for our professional kitchen equipment sold on our platform.
Key Responsibilities:
- Data Consolidation: Collect and consolidate data for each installation service case from various back offices and Freshdesk into a central ticket system, ensuring up-to-date and accurate records.
- Issue Resolution: Identify and proactively address bottlenecks and issues in the service process by coordinating with stakeholders such as manufacturers, service providers, delivery companies, customer service, and customers.
- Case Management: Manage complex cases involving multiple stakeholders, ensuring all relevant parties are informed and updated, particularly in situations involving delays or replacements.
What You'll Get:
- Gain hands-on experience in the exciting field of Value-Added Service Operations
- Experience a supportive and collaborative work environment
- Opportunities for personal and professional growth
- Exposure to cross-functional teams and industry experts
- Flexible working hours to accommodate studies
About Us:
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.
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