Aktuelle Jobs im Zusammenhang mit Technical Support Engineer - Göppingen, Baden-Württemberg - Roxtra
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Fachinformatiker als Service-Techniker im Feldservice
vor 2 Monaten
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Technical Support Engineer
vor 3 Monaten
Technical Support Engineer
Roxtra is a prominent provider of software solutions specializing in quality and process management. We are in search of a Technical Support Engineer to enhance our team.
Key Responsibilities:
- Deliver technical assistance to clients through phone and remote support (1st and 2nd Level Support)
- Execute installations, configurations, and software updates
- Work closely with the development team to address and resolve client issues
Qualifications:
- Educational background in IT or a related field
- Strong knowledge of MS Windows and MS Office applications
- Familiarity with networking concepts, hardware components, and XML
- Prior experience in technical support is advantageous
- Exceptional problem-solving abilities and a customer-focused approach
- Fluent communication skills in both German and English
What We Provide:
- Flat organizational structure with opportunities for personal and professional growth
- Full-time permanent role with generous vacation policy
- Supportive and collaborative workplace culture
- Comprehensive onboarding experience
- Engagement with leading technologies and hardware
- Work-life balance with no expectations for overtime or weekend work
- Perks such as complimentary beverages, gaming options, and more
