Customer Service Representative
Vor 6 Tagen
About the Role:
We are seeking a highly motivated and experienced Customer Service Representative to join our team at Würth Industrie Service Nederland. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our industrial customers.
Key Responsibilities:
- Proactively engage with customers to understand their needs and provide tailored solutions.
- Manage and coordinate customer orders from initial inquiry to successful completion.
- Collaborate with internal teams, including sales, marketing, and logistics, to ensure seamless customer experience.
- Utilize CRM and ERP systems to track sales opportunities and identify potential growth areas.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including flexible working hours and home office options.
- A comprehensive training program, including internal and external workshops, and access to over 300 e-learning courses.
- A range of employee benefits, including holiday and Christmas bonuses, childcare allowance, and a company pension scheme.
Requirements:
- A degree in a relevant field, such as business administration or sales.
- Proven experience in customer service or sales, preferably in an industrial setting.
- Excellent communication and problem-solving skills, with a strong ability to work independently and as part of a team.
What We Value:
- A customer-centric approach, with a focus on delivering exceptional service and support.
- A proactive and results-driven attitude, with a strong ability to work under pressure.
- A collaborative and team-oriented mindset, with a willingness to learn and adapt.
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