Customer Relationship Specialist
vor 2 Wochen
About Würth Industrie Service Nederland
We are a leading provider of industrial supplies and services, dedicated to supporting businesses across various sectors.
Your RoleAs a Customer Relationship Specialist, you will be the primary point of contact for our valued industrial customers. You will build strong relationships, understand their needs, and provide exceptional service throughout their journey with us.
Key Responsibilities- Customer Engagement: Deliver proactive and personalized consultations to our industrial clients via phone, email, or in-person meetings.
- Order Management: Seamlessly coordinate and manage customer orders from initial inquiry through finalization, ensuring accuracy and efficiency.
- Team Collaboration: Work closely with the sales team and various internal departments to ensure a cohesive and customer-centric approach.
- Performance Tracking: Utilize CRM and ERP systems to meticulously document and track sales opportunities, providing valuable insights for continuous improvement.
We are committed to creating a supportive and rewarding work environment where you can thrive.
- Flexibility: Enjoy a healthy work-life balance with flexible working hours and the option for remote work.
- Professional Development: Benefit from comprehensive onboarding and ongoing training opportunities to enhance your skills and knowledge.
- Positive Culture: Be part of a collaborative and respectful team, where we celebrate successes together through engaging events and initiatives.
- Competitive Benefits: We offer attractive compensation packages, including bonuses and health benefits, to prioritize your well-being.
We are seeking motivated individuals with a passion for customer service.
- Education: Completion of relevant education or degree is preferred.
- Experience: Prior sales experience is beneficial but not essential; we value enthusiasm and a willingness to learn.
- Skills: Excellent communication skills, meticulous attention to detail, and a proactive approach are key to success in this role.
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