Sachbearbeiter (m/w/d) - Insurance Claims Specialist

Vor 2 Tagen

Magdeburg, Sachsen-Anhalt, Deutschland DG timework GmbH Vollzeit
About the Role

We are seeking a highly skilled and experienced Sachbearbeiter (m/w/d) to join our team at DG timework GmbH. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Act as the primary point of contact for clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Conduct thorough investigations to determine the validity of client claims, gathering all necessary information and evidence to support their cases.
  • Provide expert advice to clients on financial planning and management, helping them to make informed decisions about their financial futures.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination, ensuring that client needs are met and exceeded.
Requirements
  • Minimum of three years' experience in a customer-facing role, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Proficiency in Microsoft Office, including Word and Excel.
What We Offer
  • A competitive salary and benefits package, reflecting your value to our organization.
  • Ongoing training and development opportunities, helping you to grow and succeed in your career.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional results.
  • The opportunity to work with a leading company in the industry, with a reputation for excellence and a commitment to customer satisfaction.

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