German-speaking Customer Support Specialist in Cyprus

vor 13 Stunden

Freiburg, Baden-Württemberg, Deutschland Cross Border Talents Vollzeit

We are seeking a German-speaking Customer Support Representative to join our team in Larnaca, Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional support to our German-speaking customers via phone, live chat, and other support channels.

Key Responsibilities:

  • Assist German-speaking customers with their inquiries and concerns related to our digital banking platform.
  • Provide swift and professional solutions to customer issues.
  • Work closely with your team to deliver smooth customer support and share feedback to enhance the customer experience.

What We Offer:

  • A comprehensive relocation package to make your move to Cyprus easy and seamless.
  • 7 days of thorough training in digital banking systems, followed by a supervised nesting phase.
  • A 5-day work schedule that allows for a great work-life balance and plenty of time to explore the beauty of Cyprus.
  • Career growth opportunities in an innovative digital banking project.

Requirements:

  • Proficiency in German at C2 level and English at B2 level.
  • An EU passport or a Cyprus residence permit.
  • Previous customer support experience is a plus, but not required.
  • Strong communication and problem-solving skills, and comfort working on digital platforms.

If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. We look forward to welcoming you to our team in Cyprus

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