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Global Training Operations Manager
vor 2 Monaten
Job Summary:
The Global Training Operations Manager will be responsible for managing the global value creation and delivery ecosystem of the Product Unit Workforce Development (WD), alongside the local training units (LTUs) in Festo's sales companies.
Key Responsibilities:
- Develop and implement strategies to optimize efficiency and effectiveness of the WD ecosystem
- Drive strategic partner acquisition to establish and grow a global WD service delivery network
- Ensure training delivery excellence and quality management for all WD services of Festo worldwide
- Build a global faculty community and drive best practice sharing and continuous improvement across the entire training delivery value chain
- Ensure standardized delivery ability and quality across all LTUs by driving global faculty master trainings
- Support the LTUs in organizing cross-regional expert coordination and resource deployment
- Drive the digitalization of training delivery, implement innovation to enhance training effectiveness, and facilitate respective change management in the LTUs
- Develop and roll out standardized qualification needs assessment methods and tools and collaborate with WD Overlay Sales and LTUs to ensure their consistent application
Requirements:
- Management experience in a global professional services or education business, ideally first-hand experience as instructor
- Demonstrated ability to work effectively with partners
- Highly developed people skills and effective communication, high level of assertiveness
- Proven hands-on mentality and pragmatic way of working
- Profound change management knowledge and experience
- Business fluent in English, knowledge of further world language preferred
- Willingness to travel internationally (ca. 30%)
About Festo:
- Festo is an independent family-owned company with a strong and stable financial foundation
- We encourage innovation, creativity, and implementation of new ideas
- We offer competitive compensation with attractive benefits and perks
- We value mutual respect and appreciation regardless of gender, nationality, disability, age, or identity
- We provide lifelong learning opportunities with great conditions for individual development
- We offer flexible work models for a balanced work-life relationship
- We provide a state-of-the-art work environment, infrastructure, and communication technologies
- We offer a fantastic family and health service for well-being
