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Retail Operations Manager

vor 3 Monaten


Wiesbaden, Hessen, Deutschland Klaus & Josie Vollzeit

Klaus & Josie is a cherished family-owned bakery, proudly serving the American military community in Germany. We are in search of motivated and friendly individuals who are passionate about providing outstanding service to our customers. We value not only the tasks you perform but also the manner in which you carry them out. If this resonates with you, we would be delighted to connect.

Key Responsibilities
  • Team Leadership: Guide and support a small team of Sales Associates, cultivating a positive workplace atmosphere and serving as a role model.
  • Operational Management: Oversee daily operations, including the creation of weekly schedules, inventory management, and monitoring sales performance.
  • Sales Strategy Development: Formulate and propose innovative ideas to achieve sales targets, enhance customer traffic, manage expenses, and strengthen community relations.
  • Exceptional Customer Service: Deliver outstanding hospitality to customers, ensuring their needs are met with a friendly and welcoming demeanor.
  • Store Presentation: Maintain a clean and organized store environment, providing a welcoming space for all guests.
  • Transaction Processing: Handle customer orders, process payments, and prepare cookies for delivery.
  • Occasional: Organize community events.
Qualifications
  • Leadership Experience: Proven ability to lead, work collaboratively, and inspire others.
  • Organizational Skills: Strong ability to organize and creatively solve problems to enhance business operations.
  • Positive Attitude: Enjoy engaging with customers, ensuring they feel valued and welcomed.
  • Strong Work Ethic: Proactive in taking initiative and improving processes.
  • Flexibility: Willingness to work varied hours, including weekends, as needed.
  • Preferred: Ability to drive for cookie pickups when necessary.
What We Offer
  • Competitive salary with performance-based incentives.
  • Opportunity to influence our future by introducing new ideas and enhancing operations.
  • Additional perks: Lunch stipend and complimentary cookies.