German Language Specialist

vor 2 Monaten


Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland Teleperformance Vollzeit
About the Role

We are seeking a highly skilled and motivated Customer Support Representative to join our team at Teleperformance Greece. As a German Language Specialist, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Handle customer inquiries and resolve issues via phone, email, and chat
  • Provide product information and respond to pricing and product inquiries
  • Assist with order status, tracking inquiries, and order cancellations
  • Act as a brand ambassador, promoting products and services to customers
  • Collaborate with colleagues to resolve complex issues and improve customer satisfaction
Requirements
  • Excellent command of German language
  • Good knowledge of English
  • Great communication and problem-solving skills
  • Computer knowledge and technical savviness
  • Ability to multitask and work in a fast-paced environment
  • Availability to work rotating shifts and overtime when required
What We Offer
  • Competitive monthly salary and benefits package
  • Opportunities for professional growth and development
  • Full training and support from certified instructors
  • State-of-the-art premises and relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity and inclusion
About Teleperformance

Teleperformance is a leading global provider of customer experience solutions, with a presence in over 80 countries. We are committed to delivering exceptional customer service and creating a positive experience for our clients and their customers.



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