IT Support Specialist
vor 3 Wochen
Are you looking for a challenging role in a dynamic company in the IT sector? Do you have a passion for problem-solving and a desire to work in a team-oriented environment? We are seeking a skilled IT Support Specialist to join our team at GULP – experts united in Berlin.
Key Responsibilities:
- Manage inventory tracking and data collection
- Install and update hardware and software
- Provide on-site and remote technical support via phone and email
- Resolve and close tickets, and answer customer inquiries
- Assist with maintenance, backups, and upgrades
- Collaborate in troubleshooting
Requirements:
- Completed training in IT systems integration or similar
- Strong knowledge of network and server environments, and virtual desktop infrastructure
- Desirable: knowledge of Sophos, Hyper-V, VMware, Datacore, Azure, MS365, Unifi, and ITIL
- Excellent communication and teamwork skills
- Ability to work independently and think solution-oriented
We Offer:
- Attractive salary and long-term job security through group affiliation
- Contribution to company pension scheme after probationary period
- Vacation entitlement of up to 30 days per year
- Skills development through e.learnings
- Special conditions for purchasing concert tickets, electronic devices, sports equipment, and more
We value equal opportunities and welcome applications from people with disabilities.
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