IT Support Specialist

vor 3 Wochen


Berlin, Berlin, Deutschland GULP – experts united Vollzeit

Are you looking for a challenging role in a dynamic company in the IT sector? Do you have a passion for problem-solving and a desire to work in a team-oriented environment? We are seeking a skilled IT Support Specialist to join our team at GULP – experts united in Berlin.

Key Responsibilities:

  • Manage inventory tracking and data collection
  • Install and update hardware and software
  • Provide on-site and remote technical support via phone and email
  • Resolve and close tickets, and answer customer inquiries
  • Assist with maintenance, backups, and upgrades
  • Collaborate in troubleshooting

Requirements:

  • Completed training in IT systems integration or similar
  • Strong knowledge of network and server environments, and virtual desktop infrastructure
  • Desirable: knowledge of Sophos, Hyper-V, VMware, Datacore, Azure, MS365, Unifi, and ITIL
  • Excellent communication and teamwork skills
  • Ability to work independently and think solution-oriented

We Offer:

  • Attractive salary and long-term job security through group affiliation
  • Contribution to company pension scheme after probationary period
  • Vacation entitlement of up to 30 days per year
  • Skills development through e.learnings
  • Special conditions for purchasing concert tickets, electronic devices, sports equipment, and more

We value equal opportunities and welcome applications from people with disabilities.


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