Account Manager Marketplace Specialist

vor 4 Wochen


Berlin, Berlin, Deutschland Amazon TA Vollzeit
Job Description

Amazon is seeking a highly motivated and experienced Account Manager to join our Heavy and Bulky team in Munich or Berlin. As an Account Manager, you will be responsible for growing our Verkäuferprogramm "Heavy & Bulky" by winning new customers and supporting existing ones in improving their customer experience for heavy and bulky items such as furniture and sports equipment.

Key Responsibilities
  • Win new customers for our Heavy & Bulky program and support them in growing their business.
  • Be the central point of contact and enjoy supporting our customers in developing their business along ambitious goals.
  • Analyze their performance data and define approaches and improvement measures for further joint growth.
  • Work closely with the Neukundenakquise, Produktmanagement, Kategorie-Management, Verkäuferservice, and Operations teams.
  • Initiate and drive projects to further develop the customer experience and existing shipping solutions in collaboration with international colleagues.
  • Contribute to the development and expansion of new and innovative shipping solutions, also in collaboration with international colleagues.
Requirements
  • Fluent German and English skills in writing and speaking.
  • Bachelor's degree.
  • Excellent organizational, interpersonal, and communication skills.
  • Strong analytical and project management skills.
  • High performance and decision-making ability within a highly dynamic environment.
  • Ability to adapt to a constantly changing environment.
Preferred Qualifications
  • Successful candidates have proven experience in developing original ideas, approaches, and solutions for typical, unusual, or difficult situations in a competitive and constantly changing business environment.
  • Proven quantitative analysis skills and project management skills, as well as customer orientation, extremely detail-oriented thinking, and the ability to effectively prioritize and complete multiple tasks simultaneously.

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