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Technical Support Advisor

vor 3 Monaten


Göppingen, Baden-Württemberg, Deutschland RaceChip Chiptuning GmbH & Co. KG Vollzeit

Become a part of our dynamic team as a Customer Support Specialist (m/f/d) in a full-time capacity.

We are in search of a committed professional to deliver outstanding support to our clientele. If you possess a strong interest in the automotive sector and thrive in engaging with customers, this role may be an excellent fit for you.

Key Responsibilities
  • Serve as the primary contact for clients via telephone, email, and face-to-face interactions
  • Address specific customer inquiries and offer knowledgeable guidance on technical issues
  • Utilize customer insights to foster ongoing enhancements
  • Share expertise and insights with team members following comprehensive training
  • Play a vital role in establishing a premier Customer Support team within the automotive field
Required Qualifications
  • Previous experience in a customer service role
  • Enthusiasm for automobiles, engines, and technological advancements
  • Understanding or eagerness to learn about the automotive sector
  • Compassionate, sociable, and a collaborative team member
  • Capability to maintain composure and focus on customer satisfaction in demanding situations
  • Proficient in both German and English
  • Competent computer skills
What We Offer
  • Exciting career opportunity with potential for advancement
  • Supportive work culture with flexible remote work options
  • Additional perks including extra leave, team-building activities, and more
  • Secure position in a rapidly expanding organization
  • Chance to engage with your passion for automobiles daily
  • Attractive salary and comprehensive benefits package

If you are driven and meet the qualifications, we eagerly await your application.

Join us in furthering the success of RaceChip.