Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Sarstedt, Niedersachsen - T.D.M. Telefon-Direkt-Marketing GmbH


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  • Phone Support Specialist

    vor 2 Monaten


    Sarstedt, Niedersachsen, Deutschland T.D.M. Telefon-Direkt-Marketing GmbH Vollzeit

    Job Opportunity at T.D.M. Telefon-Direkt-Marketing GmbHWe are seeking a highly skilled and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients via phone.Key Responsibilities:Respond to customer inquiries and resolve issues in...

  • Phone Support Specialist

    vor 2 Monaten


    Sarstedt, Niedersachsen, Deutschland T.D.M. Telefon-Direkt-Marketing GmbH Vollzeit

    Job Opportunity at T.D.M. Telefon-Direkt-Marketing GmbHWe are seeking a highly skilled and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients via phone.Key Responsibilities:Respond to customer inquiries and resolve issues in...

Customer Service Representative

vor 2 Monaten


Sarstedt, Niedersachsen, Deutschland T.D.M. Telefon-Direkt-Marketing GmbH Vollzeit
About Our Company

T.D.M. Telefon-Direkt-Marketing GmbH is a leading provider of insurance services, dedicated to delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch support to our clients, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Respond to customer inquiries and provide accurate information about our insurance products and services.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Process and manage customer claims, ensuring that all necessary documentation is completed and submitted.
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
  • Continuously improve customer satisfaction by identifying areas for improvement and implementing changes.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Proficiency in German language, with excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • High school diploma or equivalent, with relevant experience in customer service or a related field.
What We Offer
  • A competitive salary and benefits package, including a comprehensive health insurance plan.
  • Opportunities for professional growth and development, with training and coaching to help you succeed in your role.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer experiences.
  • A flexible work schedule, with opportunities to work from home or in our office.
  • A range of employee benefits, including meal subsidies, company pension scheme, and employee discount.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your relevant experience and qualifications.