Customer Service Representative

vor 2 Monaten

Sarstedt, Niedersachsen, Deutschland T.D.M. Telefon-Direkt-Marketing GmbH Vollzeit
About Our Team

We are a dynamic and diverse team at T.D.M. Telefon-Direkt-Marketing GmbH, where 29 languages and over 41 nationalities come together to achieve greatness. Our team is built on a foundation of strong communication skills, impeccable German proficiency, and a passion for delivering exceptional customer service.

Our Benefits:

  • A competitive salary starting from **€2,200** per month.
  • A comprehensive health bonus that can increase your gross salary by up to 9%.
  • A monthly shopping voucher worth up to **€40** net to support your well-being.
  • A free Germany ticket and excellent transportation connections.
  • A permanent job contract that provides security and stability.
  • Home office options after the training phase to balance work and life.
  • Flexible working hours to accommodate your needs.
  • Inspirational employee events to strengthen team spirit.
  • Bike leasing to promote a healthy lifestyle.
  • Communication training and individual coaching for personal development.
  • A company pension scheme and other employee benefits.

Your Role:

  • Provide customer-oriented and friendly service via phone.
  • Answer incoming phone calls and determine customer-specific needs.
  • Offer individual assistance and solutions to meet customer expectations.
  • Provide competent and friendly product advice.
  • Maintain customer master data to ensure accurate information.

Requirements:

  • Strong communication skills and impeccable German proficiency.
  • A natural service orientation and ability to work with people.
  • Flexibility and adaptability in a dynamic team environment.
  • Reliability and attention to detail in maintaining customer data.

Join Our Team:

We are looking for talented individuals who share our passion for delivering exceptional customer service. If you are a team player with strong communication skills and a passion for helping others, we encourage you to apply.

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