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Service Management Specialist

vor 3 Monaten


Heidelberg, Baden-Württemberg, Deutschland START NRW GmbH Vollzeit
Service Coordinator (m/f/d)

We are seeking a dedicated Service Coordinator (m/f/d) to join our team at START NRW GmbH.

Your Responsibilities:
  • Coordinate and oversee all service operations to ensure efficiency.
  • Manage the service request process from initiation to completion.
  • Oversee the entire workflow from quotation to billing.
  • Regularly assess all pertinent policies and procedures.
  • Facilitate the provision of spare parts for field operations.
Our Requirements:
  • A minimum of 2 years of relevant experience in planning, coordination, or a similar role within an industrial setting.
  • Desirable knowledge of electronics.
  • Proficient in MS Office applications.
  • Strong command of written and spoken English.
  • Excellent communication, teamwork, and organizational skills.
What We Offer:
  • Your starting salary is €3,100 gross.
  • Option for remote work.
  • Personalized onboarding program and tailored development opportunities.
  • Support for visual aids for computer workstations.
  • Potential for bonuses up to €500 through employee referrals leading to successful hires.
About Us:

At START NRW GmbH, we are committed to helping individuals secure long-term employment, particularly those facing challenges in the job market. Our primary goal is to facilitate the transition of our personnel into permanent roles with our clients. We pride ourselves on fostering good employment practices, supported by a robust network of regional partners.