Praktikum Customer Experience Consulting
vor 3 Wochen
Wir suchen einen motivierten und engagierten Praktikanten, der sich für die Zukunft der digitalen Interaktion begeistern kann. Als Teil unseres Customer Experience Teams gestaltest du die Zukunft der digitalen Interaktion und erschaffst eine Customer Experience, die Kunden begeistert.
Deine Aufgaben:- Du begeisterst unsere Kunden mit innovativen Ansätzen zu Customer Experience und treibst Go-to-Market-Strategien in verschiedenen Geschäftsbereichen voran.
- Du nimmst an Kundenumfragen teil und analysierst Feedback, um wichtige Designentscheidungen zu treffen sowie kritische Berührungspunkte und Verbesserungsbereiche zu identifizieren.
- Bei der Zusammenarbeit mit internen und externen Geschäfts- und Designexperten aus der ganzen Welt, setzt du deine interkulturellen Kompetenzen ein.
- Du arbeitest direkt mit internationalen Unternehmen zusammen, um sie in den Bereichen Marketing, Vertrieb, Preisgestaltung und Digitalisierungsstrategien zu beraten.
- Um das Kundenerlebnis kontinuierlich zu verbessern, lernst du verschiedene qualitative und quantitative Analysetechniken kennen und wendest diese an.
- Gemeinsam mit unseren Berater:innen erarbeitest du Empfehlungen für unsere Kunden, indem du bestehende digitale Lösungen analysierst und verbesserst.
- Ein fortgeschrittenes Bachelor- oder Master-Studium in den Bereichen IT / Informationstechnologie, Mathematik, Naturwissenschaften, Design und / oder Wirtschaftswissenschaften.
- Analytische Fähigkeiten, um komplexe Informationen zu analysieren und relevante Erkenntnisse zu gewinnen.
- Kenntnisse in den Themenfeldern wie z.B. Customer Experience Management, Digital Marketing, Behavioral Science, Customer Journey Analyse oder Kundenkontaktstrategie.
- Relevante Marktforschungskenntnisse von Studiendesign, Datenerhebung bis hin zu Datenanalyse.
- Idealweise erste Erfahrung in der Implementierung und CX-Messung an relevanten Touchpoints der Customer Journey.
- Gute Präsentations- und Kommunikationsfähigkeiten in Deutsch und Englisch.
- Eine ausgeprägte Leidenschaft und ein Gespür für neue Technologien und Plattformen sowie die Fähigkeit, komplexe Sachverhalte zu vereinfachen und wiederzugeben.
Wenn du dich für diese Herausforderung begeistern kannst, dann bewirb dich jetzt bei uns
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Customer Experience Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our mobility services. Your responsibilities will include consulting with customers, supporting them throughout our...
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Customer Experience Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our mobility services. Your responsibilities will include consulting with customers, supporting them throughout our...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...
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Customer Experience Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center, supporting...
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Customer Experience Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center, supporting...
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Customer Experience Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center and email,...
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Customer Experience Specialist
vor 4 Wochen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center and email,...
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Customer Experience Specialist
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Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe are a highly motivated multicultural team with a passion for technology, mobility, and a modern, sustainable lifestyle. Our mission is to create a new mobility experience that supports a sustainable lifestyle, reducing traffic jams, CO2 emissions, and improving air quality for everyone.Job DescriptionWe are seeking a highly organized and...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe are a highly motivated multicultural team with a passion for technology, mobility, and a modern, sustainable lifestyle. Our mission is to create a new mobility experience that supports a sustainable lifestyle, reducing traffic jams, CO2 emissions, and improving air quality for everyone.Job DescriptionWe are seeking a highly organized and...
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Customer Experience Strategist
vor 1 Monat
Munich, Bayern, Deutschland zooplus SE Vollzeit{"h1": "Customer Experience Manager", "p": "We are seeking a dedicated and strategic professional to drive meaningful change and impact our customer journey at every level. As a key member of our Product Organization, you will be instrumental in measuring customer experience and identifying opportunities to enhance it.Responsibilities: ", "ul": [{"li":...
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Customer Experience Strategist
vor 1 Monat
Munich, Bayern, Deutschland zooplus SE Vollzeit{"h1": "Customer Experience Manager", "p": "We are seeking a dedicated and strategic professional to drive meaningful change and impact our customer journey at every level. As a key member of our Product Organization, you will be instrumental in measuring customer experience and identifying opportunities to enhance it.Responsibilities: ", "ul": [{"li":...
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Customer Experience Strategist
vor 11 Stunden
Munich, Bayern, Deutschland zooplus VollzeitAbout the RoleWe are seeking a dedicated and strategic professional to join our Product Organization as part of the Customer Research & CX Insights Team. In this key role, you will be instrumental in measuring customer experience and identifying opportunities to enhance it.Key Responsibilities:Develop and implement a comprehensive Customer Experience...
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IT-Sicherheit-Consulting-Praktikum
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Munich, Bayern, Deutschland ETAS GmbH VollzeitIT-Sicherheit-Consulting-PraktikumWir suchen hochmotivierte Studierende für unser Praktikum im Bereich IT-Sicherheit und Consulting. Als Teil unseres Teams wirst du neue und höchst innovative Entwicklungen im Bereich der eingebetteten Sicherheit vorantreiben und so die Teams am Standort München unterstützen.Folgende Themenbereiche erwarten dich während...
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Customer Experience Strategist
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Munich, Bayern, Deutschland zooplus VollzeitAbout the RoleWe are seeking a dedicated and strategic professional to join our Product Organization as part of the Customer Research & CX Insights Team. In this key role, you will be instrumental in measuring customer experience and identifying opportunities to enhance it.Key Responsibilities:Develop and implement a comprehensive Customer Experience...
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Customer Experience Strategist
vor 3 Wochen
Munich, Bayern, Deutschland zooplus VollzeitAbout zoopluszooplus is a leading online pet platform in Europe, dedicated to delivering moments of happiness to pet parents. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job DescriptionWe are seeking a skilled professional to join our Product Organization as part of the...
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Customer Experience Strategist
vor 3 Wochen
Munich, Bayern, Deutschland zooplus VollzeitAbout zoopluszooplus is a leading online pet platform in Europe, dedicated to delivering moments of happiness to pet parents. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job DescriptionWe are seeking a skilled professional to join our Product Organization as part of the...
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Customer Experience Strategist
vor 1 Woche
Munich, Bayern, Deutschland zooplus VollzeitAbout zoopluszooplus is a leading online pet platform, delivering moments of happiness to over 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job DescriptionWe are seeking a dedicated and strategic professional to join our Product Organization as...
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Customer Experience Strategist
vor 1 Woche
Munich, Bayern, Deutschland zooplus VollzeitAbout zoopluszooplus is a leading online pet platform, delivering moments of happiness to over 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job DescriptionWe are seeking a dedicated and strategic professional to join our Product Organization as...
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Customer Experience Strategist
vor 2 Wochen
Munich, Bayern, Deutschland zooplus VollzeitAbout zoopluszooplus is a leading online pet platform, delivering moments of happiness to over 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job DescriptionWe are seeking a dedicated and strategic professional to join our Product Organization as...
